Shipping Informtion
Thank you for choosing Gear Async Ltd. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction.
Shipping Range:
- We currently ship within the United Kingdom and United States.
- Expansion to other shipping areas is being considered.
Postage Costs:
- Cost may vary based on destination in United States.
- A 10 GBP Flat rate for shipping within United Kingdom.
- No hidden shipping costs.
Order Processing Time:
- Processing takes place within 1-2 business days, Monday to Friday.
- Order cut-off time: 8:00 PM EST, Monday till Friday.
Delivery Time:
- Expected delivery time for UK: 5-7 business days, shipped Monday to Friday.
- Expected delivery time for United States: 5-14 business days, shipped Monday to Friday.
- Delivery times are estimates and may vary.
Track Your Order:
- A tracking number will be provided via email after shipment.
- Track your order using the services of the carrier used for your shipment.
- For real-time tracking, visit the relevant carrier's website or tracking portal.
- If you have any questions about tracking, our support team is here to help.
Changes and Cancellations of Orders:
- Orders placed during the weekend will be processed the next working day.
- Please contact our customer service for any changes to your order.
Policy Updates:
- We periodically update our Shipping Policy.
- Stay informed by checking our website for the latest information.
Refund Information
At Gear Async Ltd, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a simple refund policy to ensure your peace of mind.
Refund Process
Upon receipt and inspection of your return, our team will carefully assess the condition of the item(s) to determine if you are eligible for a refund. We will then inform you of our decision regarding the refund.
Approved Refunds
If your return is approved, we will immediately initiate the refund process. Refunds will be made to the original payment method used for the purchase.
Refund Timeline
It may take up to 30 business days for the refund to be processed and appear in your account. The exact time the money appears in your account may vary depending on your financial institution.
Contact Us
If you have any questions or concerns about our refund policy or the status of your refund, please feel free to contact our customer service team. We are here to help you and ensure you have a positive experience with Gear Async Ltd.
Thank you for shopping with us. We appreciate your trust and support.
- Company Name: Gear Async Ltd
- Address: Flat 5, Cedar Lodge, Exeter Road, London, England, NW2 3UL United Kingdom
- Email: hello@gearasync.com
- Phone Number: (+44) 7707 559704